La Défense, Paris
+06 48 48 87 40

Privacy Policy

Terrogence (2021) Ltd. (referred to as “Terrogence”, “we”, “us” or “our” in this Privacy Notice) respects your privacy and is committed to protecting your personal data. This privacy notice (“Notice” or “Privacy Notice”) is designed to inform you as to how we look after your personal data when you visit our website (https://www.terrogence.com/) (“Website”) and notify you about your privacy rights and how the law protects such rights. For the purpose of this Privacy Notice, Terrogence is considered a controller of personal data that it collects in accordance with this Privacy Notice.

We encourage you to read this Notice carefully and to regularly check this page to review any changes we might make to the terms of this Privacy Notice. This Privacy Notice supplements other notices we may provide as part of our interactions with you or notices you may have received from other controllers and is not intended to override such notices.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below.

Data we collect about you

We use different methods to collect data from and about you including through: Direct interactions. You may provide us your Identity Data and Contact Data by entering your details on our Website, including when you apply for open positions that we post on our Website, or by providing such details to Terrogence representatives in events and conferences.

We use automated technologies or interactions. As you interact with our Website, we may automatically collect Technical Data on equipment, browsing actions and patterns. We collect this data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

We also use third parties and publicly available sources. We may receive personal data about you from third parties, such as Usage Data provided by analytics providers.

How we collect personal data
  • We use different methods to collect data from and about you including through: Direct interactions. You may provide us your Identity Data and Contact Data by entering your details on our Website, including when you apply for open positions that we post on our Website, or by providing such details to Terrogence representatives in events and conferences.
  • We use automated technologies or interactions. As you interact with our Website, we may automatically collect Technical Data on equipment, browsing actions and patterns. We collect this data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
  • We also use third parties and publicly available sources. We may receive personal data about you from third parties, such as Usage Data provided by analytics providers.
How we use your personal data

We will only use your personal data when permitted by law. We will commonly use your personal data in the following circumstances:

  • Where the processing is necessary for connection with the performance of any contract we have entered into with you or where it is necessary for taking steps at your request prior to entering a contract.
  • Where the processing is necessary for our legitimate interests (or those of a third party), and such legitimate interests are not overridden by your interests, fundamental rights, or freedoms. Legitimate Interest means our interest in managing and conducting our business.
  • Where the processing is necessary for compliance with a legal or regulatory obligation.
  • Where you have provided your consent for such processing.

Purposes for Which We Use Your Personal Data  

Below is a description of the ways we intend to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate:

  • To respond to your request that we will contact you or provide any of Terrogence services to you. 
  • To manage our relationship with you, including by notifying you about changes to our terms or Privacy Notice. We do so for the performance of a contract with you, if it is necessary to comply with a legal obligation or if it is necessary for our legitimate interests.
  • To enter into a contract or to perform a contract with you.
  • To deliver relevant advertisements, marketing, and other content to you, including via email, and to measure or understand the effectiveness of our marketing efforts. We do so where it is necessary for our legitimate interests (to grow our business and to inform our marketing strategy); or where we have obtained your prior consent.
  • To use data analytics to improve our Website, products/services, marketing, customer relationships, and experiences.  
  • To consider your application for career opportunities at Terrogence.   

we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

Change of Purpose  

We will only use your personal data for the purposes for which we collected it unless we reasonably consider there is a need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis that allows us to do so.

Promotional Offers

We may use your Identity, Contact, and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you.

You will receive Marketing Communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving Marketing Communications.

If you wish to stop receiving Marketing Communications from us, you may ask us to stop sending you marketing communications at any time by following the opt-out link on any marketing message sent to you or by contacting us.

Cookies  

When you visit our Website, we may place cookies onto your device, or read cookies already on your device, subject to your consent where required by applicable law. For further details, please see our Cookies Policy.

Third-Party Links 

This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or interacting with such content may allow your data to be shared with the relevant third-party. We do not control these third-party websites and are not responsible for their privacy statements; we, therefore, recommend that you read the privacy notice of every website you visit.

Sharing your data with third parties

We share personal data with third-party service providers that provide us services in connection with the purposes listed above (such as sales, business management, and marketing services).

We may also share your personal data with:

  • legal and regulatory authorities to the extent required by applicable law;
  • our professional advisors (e.g. lawyers, accountants) to the extent necessary for the provision of their services; and
  • third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets, or parties whose business we wish to acquire.

We require such third parties to respect the security of your personal data and to treat it as required by applicable law and/or in accordance with binding contractual obligations of confidentiality. We permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.

We may transfer your personal data to countries outside of the European Economic Area, which do not provide the same level of data protection as the country in which you reside and are not recognized by the European Commission as providing an adequate level of data protection. We do so for the performance of a contract or implementation of pre-contractual relations with you or subject to safeguards that ensure the protection of your personal data, such as standard contractual clauses approved by the European Commission.

Data Security

We have put in place appropriate security measures to prevent your personal data from accidental or unlawful loss, use, alteration, or disclosure.

In addition, we take steps to ensure that the personal data we collect is limited to what is reasonably necessary for connection with the purposes set out in this Notice.

We limit access to your personal data to those employees, agents, contractors, and other third parties who have a need to know. We require them to only process your personal data on our instructions and as allowed by applicable law.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including accounting, legal or reporting requirements.

In order to determine the appropriate retention period for personal data, we consider the following criteria: the volume, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of personal data, the purposes for which we collect and process personal data, the timeframe during which we may require such personal data in connection with potential litigation, and applicable legal requirements.

Your Rights

Under certain circumstances, you have rights under applicable data protection laws in relation to your personal data, as described below:

  • Request access. This means that you may receive a copy of the personal data we hold about you.
  • Request correction. This means that you may ask us to correct or complete inaccurate or incomplete data that we hold about you.
  • Request erasure. This means that you may ask us to delete or remove personal data that we hold about you. If we are unable to comply with such a request, we will notify you of the specific legal reasons for our decision.
  • Object to processing. This means that you may object to the processing of your personal data where it is used for direct marketing purposes, or where we are relying on a legitimate interest and you feel that such interest is overridden by your rights and freedoms.
  • Request restriction of processing. This means that you may ask us to suspend the processing of your personal data if you believe that such data is inaccurate, if our processing is unlawful or if we no longer need to process such data for a particular purpose, but you need us to continue to hold the data.
  • Data Portability. This means that you may request that we transfer your personal data to you or to a third party. This right applies where we have obtained and processed the data from you based on your consent or where we used the information to perform a contract with you.
  • Withdraw consent at any time. This means that you may withdraw your consent where we are processing your personal data based on your consent.

If you wish to exercise any of the rights set out above, please contact us.

What We May Need From You

When you approach us with a request to exercise one of your rights, we may request that you provide us with the information needed to confirm your identity as a security measure to ensure that your personal data is not disclosed to any person who has no right to receive it.

Time Limit to Respond

We try to respond to all legitimate requests within 30 Days. Where it takes us more than one month to respond (for example, where your request is particularly complicated or where you have made a number of requests) we will notify you and keep you updated.

Contact Details

We have put in place appropriate security measures to prevent your personal data from accidental or unlawful loss, use, alteration, or disclosure.

In addition, we take steps to ensure that the personal data we collect is limited to what is reasonably necessary for connection with the purposes set out in this Notice.

We limit access to your personal data to those employees, agents, contractors, and other third parties who have a need to know. We require them to only process your personal data on our instructions and as allowed by applicable law.

This privacy policy was last updated on January 2022.